Reset Password
If you've forgotten your password, you can enter your email address below. An email will then be sent with a link to set up a new password.
Reset Link Sent
Password reset link sent to
Check your email and enter the confirmation code:
Don't see the email?
  • Resend Confirmation Link
  • Start Over
If you have any questions, please contact Customer Service

Help Topics


Back to Help index

How do I update my profile?

To update your profile:

  1. Log into the site using your username and password.
  2. Click on the "My Account" link.
  3. There are three links in the Profile section that you can use to update your profile:
    • Basic Profile contains details about you and what you're seeking on the site
    • Physical Information contains data about your appearance, from height and body type to hair color.
    • Lifestyle Information helps to fill in the details about you, such as your sexual orientation, personal habits, etc.
Note: All profiles and auto replies are subject to our approval process and may take anywhere between 24-72 hours to review.

I'm not getting my password or other emails from GetItOn!

How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?