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Clearing Browser Cache and Cookies
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TOP QUESTIONSBack to Help index
Clearing Browser Cache and Cookies
- Open Internet Explorer. Click on Tools menu.
If the Tools menu is not visible, advise the user to press the Alt Key on their keyboard to display the menus. - Click on Delete Browsing History
- Check the boxes next to Temporary Internet files and Cookies. Make sure all other boxes are unchecked.
- Click the Delete button.
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies13.jpg)
- Click the Safari menu.
- Select Empty Cache.
- Click Empty.
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies14.jpg)
- Click the Safari menu.
- Select Preferences.
- Click Security.
- Click Remove All Website Data.
- Click Remove Now.
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies15.jpg)
- Click on the Settings icon (3 horizontal bars, in the upper right hand corner on the browser toolbar).
- Click on History.
- Select the Clear browsing data... button.
- Click on the “Obliterate the following items from" drop down menu and select the beginning of time.
- Check the boxes next to the Delete cookies and other site plug-in data and the Cached images and files.
- Press the Clear browsing data button.
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies16.jpg)
- Click on History from the menu.
- Click on Clear Recent History….
- Change the Time range to clear field to Everything.
- Check the boxes next to Cache and Cookies.
- Click the Clear Now button.
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies17.jpg)
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies18.jpg)
- By default, the Windows toolbar is always docked at the bottom of the screen. The Start menu or Windows logo displayed in the lower left corner.
- By default, Mac OS X has its toolbar docked at the top of the screen. The Apple icon is displayed in the upper left corner.
![]() | A start menu indicates Windows operating system (i.e. Win XP). |
![]() | A windows logo indicates a Windows operating system. |
![]() | An apple icon in the upper left corner indicates a Mac OS X operating system. |
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies19.jpg)
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies20.jpg)
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies21.jpg)
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies22.jpg)
![](https://secureimage.securedataimages.com/images/clear_cache_cookies/clearcachecookies23.jpg)
I'm not getting my password or other emails from GetItOn!
How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?
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